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Quality
Assurance - Product
Quality | International
Standards | Factory Compliance.
Product
Quality
The process
of ensuring consistent, high quality products is one of the most
“hands on” aspects of purchasing overseas. One seemingly obvious
(but often overlooked) hurdle is to ensure that the factories internal
Quality Control protocol system is in place and adequate. This is
part of our on site factory inspection process and can preempt many problems
and make our Quality Control process much less turbulent down the
road.
A solid working
relationship, making frequent visits in person, and having clearly
defined protocols are the best ways to ensure high levels of compliance
after the initial factory qualification.
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International Standards
Adherence to both government and industry standards are increasingly important in the Promotional Products Industry. As the world becomes hyper sensitized to we must respond with the ability to squelch clients concerns and ensure compliance.
There are various
standards that apply to different regions, the largest two being
the United States and the European Union (however Source
Abroad is very familiar
with Latin American standards as well). The processes are similar
in all regions; however, each region employs different acronyms
and labs to test the product.
Familiar standards
marking: UL, CE, GS, ETL
US bound products comply with FDA and EPA standards and under certain circumstances California Proposition 65.
We work
our factory and testing agencies to obtain the proper certification
depending on the product and ultimate destination.
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Factory
Compliance
Part of our
factory qualification process involves approving the factory for
environmental and social compliance. Our policy is to maintain
strict and reasonable standards for the protection and benefit of all
stakeholders. We understand that many Distributors work
with large corporations whose sensitivity to these issues has been
heightened in recent years.
Examples of
standards:
- Minimum age requirements
- Maximum Hours per
day/week
- Safety condition of
factory
We
welcome Distributors to visit our manufacturers in person for large
scale, long-term projects; Source
Abroad takes pride
in our policy of total transparency welcomes you to join us in a
tour of factory facilities. This can also be a chance to visit Asia
in a way that many people, in and out of our industry, never have
an opportunity to do.
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